Testimonials

Laurel helped me put together a promotional piece for my past clients. She was professional and service oriented. She helped with the layout and the artwork and the product turned out great! Her service was beyond compare. She was lovely to work with and I will use her services again!

  • Michele Burton
  • BHHS, Lovejoy Realty

ID marketing is a great company to work with. I sat down with Laurel, the owner, to prepare a booth for a trade show. She sat down with me to understand my company and its values. I feel that the time she spent with me was well worth it. The end product was everything that I wanted it to be and more. She has a very keen eye for detail. She is very informative and kept me up to date on the project time line. She gave me a guideline to make sure that my timeline for my marketing pre-show and post-show mailings that were appropriate for the best return on investment. My customers were very impressed with my giveaways and thought they were very appropriate for my business. I am a franchise owner; my franchise was also very impressed with the professionalism of my booth and how well it stood out. Laurel worked with my franchise to make sure that all my branding was done to standard. It was fabulous. She is very passionate about her skills and it shows. She is not afraid to roll up her sleeves and offer a helping hand on the first set up and take down.

  • Christine
  • Mr. Electric

Laurel Grey, goes the 'extra mile' for you! We enjoyed working with her and are likely to contact her for future work too! In addition to being the consummate "professional" she's got the patience necessary to work with committees of our church, which sometimes move glacially slowly! But we like the results very much and have appreciated Laurel's good humor and thorough approach. She was diplomatic, but still smart enough to ask us why we had an entrenched system in place... and it ended us saving money! Can't beat that!

  • Rev. Bill Hoglund
  • First Congregational UCC

Laurel's friendly service gives me a time leverage advantage. She does a great job of handling the details and it SAVES ME TIME AND ENERGY I can focus somewhere else. When I can approve options or design copy instead of researching, ordering, talking to suppliers, submitting design copy, finalizing, etc. it's much more efficient. I can tell Laurel what we're thinking and she'll come back with options that fit our budget and what we're looking for. I appreciate that she isn't afraid to suggest options that are better or more cost effective than what we requested. Laurel's experience and big picture perspective are extremely helpful.

  • Marty Holub
  • The Title Company, Inc.

Laurel, you are amazing. I can unabashedly admit that even when I have a problem with an order, you turn it into roses & sunshine. I will never leave you! *snif*

  • Karen Davidson
  • Green Cove Marina

Laurel delivers excellent customer service. Just let her know what you want and it will be on your doorstep sooner than expected. She also always ensures her customers are paying the lowest possible price on the market!

  • Jennifer Schrader
  • Associated Bank

Finding Laurel has been a blessing for our company. We had been stuck in an old-fashioned marketing loop for years - what worked last year will work this year - and she really broke us out of the spiral. She found wonderful ways to incorporate our new logo onto gifts, pens and stationery that really give us the edge we are looking for in our marketplace. Best of all, she ended up making us look good while sticking within our budget. Bottom line: thanks to Laurel, we look better and have a stronger presence in our marketplace without spending more money than we used to. THANK YOU!

  • Casey Tomten
  • The Title Company, Inc.

I know Laurel from the B N I Group. I asked Laurel about back packs that the Village Merchants were looking to purchase and give to charities for back to school. Laurel was very engaging and gave us a price for back packs and went a step further so we could offer more back packs to the charities. Working with Laurel is great, she is professional and has your budget in mind and will continue to get the things you want. It is a pleasure having Laurel work for you and accomplishing your goals and satisfaction.

  • Bill Freier
  • Village Shopping Center

We have received our awesome new magnets. The magnet includes stormwater graphics and words that can be taken apart for students to make sentences about stormwater and pollution prevention!

  • Kay Dunkel
  • City of Ceres

Just wanted to say that the work done by ID Marketing is excellent. Laurel Grey was super easy to work with and she was very eager to ensure that customer service was held to the highest possible standard. They did an awesome job and from start to finish was fast fast fast. Thanks so much for all your efforts.

  • Stephanie Reyna-Hiestand
  • City of Tracy

Our Veterinary Clinic recently held our very first open house and had a plan for putting our new logo on merchandise giveaways. Needless to say, we were novices but thought we had the plan covered. It wasn't until we started working with Laurel that we realized we were working with someone who was truly a specialist in her field. She gave us insight and guided us to a successful open house with her suggestions, variety of products, and her personal touch. She is exacting, professional and approached the project like it was her own. In short, she was wonderful to work with. She did what she promised and more and I would welcome another opportunity to work with her.

  • David Mitzelfeldt DVM
  • LaCrosse Veterinary Clinic

Laurel, Thank you for the excellent service. This was not the first time I we have done business. Last year you spent a great deal of time trying to get our logo from us and our advertising company. This year we ordered some shirts and cups and you called numerous times making sure you got it everything right. Thank you again for the great customer service and I'll look forward to doing business with you next year.

  • Dennis Raney, Harbormaster
  • Tarpon Point Marina

We have been doing business with Laurel at ID on the web for 4 years now. We are a small but very busy marina and don't have time to babysit a promotional order -- it is just SO easy to do business with Laurel -- she always gets it right the first time, she always offers valuable input and guidance, and her merchandise is top-quality. We will be using her for all our print and promotional needs.

  • Karen Davidson
  • Green Cove Marina

Laurel - you were such a delight to work with! Your customer service skills from start to finish made all the difference! Your sincere interest in meeting our needs, not just selling us something, speaks volumes. You've got my business!

  • Karee
  • Franciscan Skemp Healthcare

I have worked with Laurel Grey at ID several times over the last year to design and select promotional items intened to encourage public water conservation in Northern California. I can't say enough about Laurel's professionalism and helpfulness. Service is fast and dependable, the products are of high quality, and Laurel has the expertise to advise and assist with product research, design and selection. Whenever I need a promotional product, I contact Laurel, because I know she will find me the right product at a competitive price. On our most recent project, we had a looming delivery date and Laurel managed to have the product on our doorstep a week early!

  • Kristin Coon
  • Stockton Area Water Suppliers

I have worked with Laurel for over 10 years. She has always been professional and fun to work with. Since I have an excellent working relationship with her, I don't have to worry about shopping anywhere else.

  • Melanie Fernandes
  • JohnsonDiversey Equipment

We've been using ID for all our promotional products for many years. The products are always of the highest quality, the service is great and the turnaround time usually quicker than we expect. Thanks!

  • James Hackett
  • Cruzio

I have confidence that any print job I send to ID will be given top priority in terms of service, rock bottom pricing, and impeccable quality - no matter what kind of job it is. They alert me when there are options I may not have thought about to ensure that I always get the highest quality at the best possible value. Thank you for always looking out for me, ID!

  • Dottie Lechtenberg
  • Alliance Member Services

The pink vests were a hit! We had at least a couple hundred people coming up and asking where we got them and if we carried them...and they work for us!

  • R.S.
  • Administrative Assistant to VP Direct Sales

They were AWESOME! (Embroidered shirts) I had tons of people tell me how great they were. Thanks for all your help!

  • E.R.
  • Regional Marketing Coordinator

Laurel is amazing and always finds the best promotional items that are relevant to our retail clothing business. Great boutique items that our customers love! She is prompt with every request and really cares about making sure we are completely satisfied. We are!!!

  • Kara Muzzio
  • Ms. Fabulous®

"You provide us high quality products and good sourcing. I have to tell you that the bags are becoming a phenomenal hit at our shows. We're very proud to give them out. They have high quality and value to them, so much so that we have people coming to our booth and asking for them, which is great! That's what we want—that buzz at our shows. It’s been phenomenal!”

  • S.L.
  • Marketing Manager, WM